| Computer Systems |
| 1.1 |
Please ensure when ordering parts that they are compatible with your system. |
| 1.2 |
If incorrect parts have been issued contact the returns department within 14 days of purchase to arrange replacement item(s). |
| 1.3 |
JJ Computer Systems will not accept goods for credit or rectification unless such return has been authorised by the director. |
| 1.4 |
Goods are received by JJ Computer systems in stock condition, with original packaging and software. |
| 1.5 |
JJ Computer systems reserves the right at its sole discretion whether to accept the return of the goods or whether to rectify the goods or whether to issue a credit note in respect thereof. |
| 1.6 |
We reserve the right to charge a restocking fee on goods returned for credit which are not in stock condition. |
| 1.7 |
The purchaser shall unless otherwise stated be responsible for the cost of outward and return carriage and insurance of all goods returned by the purchaser to JJ Computer systems for service or credit which goods shall be at the risk of the purchaser until actual receipt of the goods by us. |
| 1.8 |
All items returned to us by pre-arrangement and found to contain no fault, will be subject to a 15% restocking charge, provided the goods are in original stock condition. Any downward variation of this restocking charge shall be at our sole discretion |
| 1.9 |
A £20 Service charge will be applicable if No Fault Found. |
| 1.10 |
No credit shall be allowed for goods until they have been received complete. |
| 1.11 |
A Full Credit will only be given on items returned within 14 Days from Purchase. |
| 1.12 |
If a credit is to be given, the original carriage charge will not be refunded/credited. |
| 1.13 |
All exchanges or refunds require proof of purchase. This does not affect your statutory rights. Please keep original receipts wherever possible to avoid delays in issuing replacement goods or refunds. |
| 1.14 |
All goods sent by post must be adequately packed including original packaging with all manuals, software and cables. |
| 1.15 |
Software Errors and problems are not covered under the warranty and are subject to a charge. |
| 1.16 |
All business invoices are to be paid within 14 days of receipt. |
| 1.17 |
Viruses are not covered by our warranty on systems or parts. |
| 1.18 |
If any part of these terms and conditions shall be found to be unlawful it shall not affect the validity or enforceability of the remainder of the conditions. |
| 1.19 |
JJ Computer Systems reserves the right to vary the quoted price of the goods by upward additions in accordance with the market conditions at the date of actual supply and the purchaser shall pay such additions in addition to the quoted price. Price Lists do not constitute an offer. |
| 1.20 |
JJ Computer Systems may change these terms of sale without notice to you in relation to future sales. |
| 1.21 |
Onsite callouts are for hardware only, unless otherwise agreed at the time of the call being logged. |
| 1.22 |
JJ Computer systems shall not be liable to you for any indirect or consequential loss or damage (whether for loss of profit, loss of business, depletion of goodwill or otherwise), costs, expenses or other claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with this agreement. |
| 1.23 |
All goods supplied by us are warranted free from defects for 12 months from the date of supply (unless otherwise stated). This warranty does not affect your statutory rights as a consumer. |
| 1.24 |
This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party. |
| 1.25 |
Specifications of computer systems may change if the hardware isnt readily available at the time of purchase. |
| 1.26 |
Links to third party web sites. This Website may have links to other Internet websites that are controlled and maintained by third parties. These websites may be operated by one of our divisions, associated or sister companies, or may display our name or brand or refer to us in some way. These links are included solely your convenience and do not constitute any endorsement by us of the websites linked or referred to. We have no control over the content of any such websites. |
| Web Hosting |
| 1.27 |
JJ Computer Systems agrees to provide the client web hosting for a monthly/annual fee. Clients are allowed to use the service for business/commercial or personal websites or content. |
| 1.28 |
Content:
All services provided by JJ Computer Systems may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United Kingdom (or any other country) law is prohibited. This includes, but is not limited to: copyrighted material, material that is threatening or obscene, material that is "adult only" content, or material protected by trade secrets and other statue. The subscriber agrees to indemnify and hold harmless JJ Computer Systems from any claims resulting from the use of the service which damages the subscriber or any other party. |
| 1.29 |
Adult Content:
Pornography and sex-related merchandising are prohibited on any server. This includes sexual content, or direct links to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the Internet. Links to such materials are also prohibited. JJ Computer Systems will be the sole arbiter as to what constitutes a violation of this provision. |
| 1.30 |
Examples of non-acceptable content or links:
- Pirated software
- Hacking programs or archives
- Warez Sites
- Porn
- Spamming Software |
| 1.31 |
Background-running Programs:
We do not allow background-running programs. This includes any IRC related software such as bouncers and bots. In certain cases we may allow programs to run continually in the background, these are considered on a one to one basis and an extra charge will be incurred based on system resources used and operational maintenance needed. |
| 1.32 |
Banned Scripts:
You are free to use any scripts you wish provided they do not affect the normal operations of the server and they are not mentioned specifically below. Scripts that are commonly known for causing server disruption include large cgi-based message forums, auctions, and banner exchanges. In the event a script affects normal server and/or administrative operations, JJ Computer Systems reserves the right to disable the account pending client cooperation and resolution. |
| 1.33 |
Scripts we do not allow include:
- Chat servers/scripts of any kind are strictly prohibited.
- Formmail is not allowed on our servers. |
| 1.34 |
You can use formmail scripts but they must be upto date and not running with the filename "formmail". Any files named "formmail" will be deleted without notice. |
| 1.35 |
Distribution and/or Transmission of Obscene or Indecent Speech or Materials: Violation of indecency and obscenity laws can result in criminal penalties. |
| 1.36 |
Intellectual Property Rights:
Material accessible to you through JJ Computer Systems Services may be subject to protection under United Kingdom (or any other country) copyright laws, or laws protecting trademarks, trade secrets or proprietary information. Except when expressly permitted by the owner of such rights, you must not use the JJ Computer Systems Service in a manner that would infringe, violate, dilute or misappropriate any such rights, with respect to any material, which you access or receive through the JJ Computer Systems Network. If you use a domain name in connection with the JJ Computer Systems Service or similar service, you must not use that domain name in violation of any trademark, service mark, or similar rights of any third party. |
| 1.37 |
Network Security:
Customers may not use the JJ Computer Systems Network with an attempt to circumvent user authentication or security of any host, network, or account. This includes, but is not limited to, accessing data not intended for the customer, logging into a server or account the customer is not expressly authorized to access, password cracking, probing the security of other networks in search of weakness, or violation of any other organization's security policy. Customers may not attempt to interfere or deny service to any user, host, or network. This includes, but is not limited to, flooding, mail bombing, or other deliberate attempts to overload or crash a host or network. JJ Computer Systems will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations. Users who violate system or network security may incur criminal or civil liability. |
| 1.38 |
Defamation:
Defamatory speech distributed over the Internet can result in civil liability for the defamer. |
| 1.39 |
Refusal of Service:
JJ Computer Systems reserves the right at its sole discretion to refuse or cancel service. Violation of any of JJ Computer Systems Rules and Regulations could result in a warning, suspension, or possible account termination. Accounts terminated due to policy violations will not be refunded. Free domains which have been granted for customers paying annually are released to the customer at the end of there hosting period. Domains terminated due to policy violations will not be released to the customer. |
| 1.40 |
Spam Or Unsolicited E-Mail:
You must not use the JJ Computer Systems Network, JJ Computer Systems equipment or any JJ Computer Systems email address in connection with the transmission of spam, flames, mail bombs, or substantially similar, unsolicited email messages. Your domain may not be referenced as originator, intermediary, or reply-to address in any of the above. This prohibition extends to the sending of unsolicited mass mailings from another service that in any way implicates the use of the JJ Computer Systems Network, JJ Computer Systems equipment or any JJ Computer Systems email address. A message is considered unsolicited if it is posted in violation of a newsgroup charter or if it is sent to a recipient who has not requested or invited the message. For purposes of this provision, merely making one's email address accessible to the public will not constitute a request or invitation to receive messages. |
| 1.41 |
If you are found to have spammed, JJ Computer Systems reserves the right to disable your domain without warning. In addition, JJ Computer Systems may impose a £100 penalty for each spam policy violation. JJ Computer Systems solely reserves the right to refuse or cancel service to known spammers. Lastly, JJ Computer Systems reserves the right to determine what violates this policy. As such, any violation may result in cancellation of services without refund. |
| 1.43 |
Abuse:
Any attempts to undermine, slander, libel, threaten, or cause harm to a JJ Computer Systems server, customer, employee, or the company directly is strictly prohibited and is grounds for immediate termination without refund. In addition, we will pursue all attempts to the fullest extent of the law. |
| 1.44 |
Indemnification:
Customer agrees that it shall defend, indemnify, save and hold JJ Computer Systems (or it's employee's/owners) harmless from any and all demands, liabilities, losses, costs and claims, including reasonable legal fees asserted against JJ Computer Systems, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless JJ Computer Systems against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with JJ Computer Systems server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party and (3) copyright infringement. Customer agrees to limit the liability of JJ Computer Systems to the amount paid for service. |
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